Monaxa is a forex broker offering frictionless trading environments using technology already trusted by millions. It provides access to global markets where clients can invest and trade thousands of assets.

Monaxa offers thousands of trading instruments, trusted trading platforms, diverse account types, and aims to be a frictionless partner for clients and partners.

Monaxa Ltd is registered in Anguilla and Mauritius. The Mauritius entity is regulated by the Financial Services Commission (FSC) of Mauritius and holds an Investment Dealer License.

Yes — Facebook, YouTube, TikTok, Twitter/X, Instagram, and LinkedIn.

Monaxa collects only necessary data to provide products and services, comply with legal/regulatory requirements, and prevent fraud. Our Privacy Policy explains how customer information is handled.

A compliance framework with routine audits, internal controls, dedicated compliance teams, segregated accounts, regular reconciliations, and cybersecurity measures.

Yes. We also use encryption and multi-factor authentication to help prevent unauthorized access.

Monaxa is the custodian for client funds and maintains direct relationships with liquidity providers.

Yes. Our regulatory framework provides insurance coverage on client funds, with quarterly payments maintained for that insurance.

Yes. Funds are insured against broker insolvency and fraud under our regulatory framework.

Monaxa offers a spread-refund commission.

Strong capital reserves, a risk-management framework monitored by a 24-hour team, strict internal controls, and stress testing.

They vary according to governing regulations. Monaxa ensures compliance with these requirements.

Monaxa will be publishing auditing documentation.

Monaxa does not directly manage client funds, but uses enhanced monitoring, segregated accounts, automated risk controls, client communication, negative balance protection, and higher margin requirements during high-volatility periods.

A 24/7 security team, firewalls, intrusion detection, encryption protocols, security audits, vulnerability assessments, and employee training.

Our incident response team investigates and notifies affected clients, implements prevention measures, and maintains a 24/7 security team.

Client funds are prioritized through segregated accounts and an insurance policy intended to protect client assets.

You can verify SSL encryption and check licensing details on the Mauritius government website.

KYC, withdrawal processing back to the original source of funds, MFA, encryption, and regular security audits.

Click Sign Up on the website, complete the registration form, then verify your email using the activation link sent to you.

No. Monaxa allows only one profile per client.

No. The same email cannot be used for multiple profiles.

Monaxa uses Sumsub AI verification. The flow is: Profile → Verification → Phone Verification → ID Verification → Selfie.

An identity document such as an ID card, driver’s license, or passport. It must not be expired or damaged, must show full name, date of birth, valid expiry date, and front/back sides, and images must be high resolution.

Usually 5–10 minutes, but it can take up to 24 hours if difficulties occur.

The Monaxa Portal will show “Your profile is verified” under the Profile tab.

You have 5 attempts to upload correct documents or data. After 5 incorrect uploads, you may not be able to pass verification and should contact support.

Yes, under the Profile tab in the Monaxa portal.

At least 5 characters.

At least 1 uppercase Latin letter, 1 lowercase Latin letter, and at least 5 characters.

Yes. Log in, go to Profile → Email → Change, continue with PIN verification, enter the new email and reason, then finalize using the PIN.

Use the Monaxa account login page.

Go to Accounts → Accounts Overview → View in the Monaxa portal.

Go to Profile → Profile Information → Password → Change.

Standard, Pro, and Zero.

Go to Accounts → Open Live Account in the Monaxa portal.

Yes. You can have a maximum of 5 accounts for each account type.

Less than 1 minute.

No. You need to create an additional account with the desired account type.

Standard, Pro, and Zero accounts support USD, EUR, GBP, and JPY.

It depends on the account type. See our Account Types page for details.

No. Base currency cannot be changed after a trading account is created.

Yes. Zero-balance trading accounts are archived after 90 calendar days and cannot be reopened.

Yes. Accounts inactive for 90 days may be archived. A USD 3 fee is deducted after 90 days of inactivity, then another USD 3 after 30 more days. If the balance is under USD 3, the remaining balance is deducted.

Yes. 2FA can be activated, and Monaxa uses encryption and SSL technology.

Daily statements for trading accounts.

Clients contact support; unresolved issues are internally reviewed and may be escalated to senior management, with regulatory oversight.

Yes. Monaxa has a dedicated support team and account managers available Monday to Friday.

Forex, or FX, is the global financial market for trading currencies.

A lot is a unit measuring transaction size. Standard lot size is 100,000 units; mini, micro, and nano lots are 10,000, 1,000, and 100 units.

Major currencies are heavily traded currencies from large economies, such as USD, EUR, GBP, CHF, AUD, NZD, and CAD.

Currency pairs that do not include USD. Major crosses are derived from EUR, JPY, and GBP.

Pairs consisting of one major currency and one emerging-market currency, such as USD/SGD or USD/BRL.

A contract specifying the price at which a currency can be bought or sold on a set date.

A pip is the smallest whole-unit price move based on forex convention, usually the fourth decimal place.

A free simulated trading account using virtual currency under live-market conditions without real-money risk.

Use the demo account creation link provided in your Monaxa portal.

Clients can create only one demo account, which is a Pro account.

Yes. Use Deposit and Withdrawal in the Monaxa portal.

Often due to increased data reaching the terminal. We recommend a dedicated high-speed network connection.

All instruments offered by Monaxa — CFDs across Forex, Precious Metals, Indices, Energies, Global Stocks, Cryptocurrencies, and Investment Baskets.

The difference between Bid and Ask price. It varies based on currency, time, and economic conditions.

Spreads set by the broker that do not change with market conditions.

Spreads that vary depending on market conditions and instrument price movement.

On Monaxa Zero accounts, FX and Metals spreads can be very low, with a USD 3.5 commission per side. Other instruments have floating spreads and zero commission.

Swap is the interest earned or paid for holding a trade overnight, either swap long or swap short.

It is charged for overnight positions and is based on the interest-rate differential between the currencies traded.

Triple swap is charged on Wednesday night to account for weekend settlement.

Daily fees apply to Islamic accounts with overnight positions held beyond the grace period and are based on swap rates.

Yes. All accounts are swap-free by default except Zero accounts.

Leverage allows traders to control larger positions using margin, increasing both opportunity and risk.

Dynamic leverage changes margin requirements for new trades in real time based on exposure, without affecting previous trades.

Dynamic leverage up to 1:2000.

Margin depends on account leverage, trade size, instrument, and account base currency.

Free margin is money available for trading. It is calculated as equity minus margin used by open positions.

A margin call alerts a trader that account capital has fallen below the minimum required to keep positions open.

A predefined margin-level point where open positions are closed to avoid a negative balance.

Margin call occurs when equity falls below 50% of required margin. Stop out occurs when equity falls below 20%.

Monaxa provides direct access to liquidity providers and is not a dealing desk or market maker.

Instant execution processes a specified volume and price, with requotes if the price changes. Market execution specifies volume only and fills at current available pricing.

Stop Loss or Take Profit may trigger, stop-out may occur, or an Expert Advisor may send a close order.

Possible reasons: market closed, no internet connection, or logged out. If the issue persists, contact support.

Yes. Orders can include Stop Loss or Take Profit when placed or modified later.

Yes. Expert Advisors are allowed on MT5.

No. Monaxa provides general trading information and education but does not trade on clients’ behalf.

Yes. Slippage can occur during high volatility, low liquidity, news announcements, or important economic releases.

An order to buy or sell at the current best available market price. Execution is expected, but price is not guaranteed.

An advance order to sell an asset at a specific price point to limit loss or gain.

A limit order specifying the price at which to close an open position for profit.

They trigger a market order when the selected price is met or exceeded.

Yes. Negative balances are automatically reset when a new deposit is made.

All products use floating spreads determined by real-time market conditions.

Leverage ranges from 1:100 to 1:2000 depending on maximum equity

No. Any leverage change will be communicated beforehand.

Price slippage — often during important economic news or sharp market moves.

20%.

Yes.

No.

No. Negative balances caused by slippage are automatically reset the next hour.

Dividends are settled according to the actual situation.

Yes. Applied as a separate balance operation on the trading account.

Dividend announcements are made in the MT4/MT5 platform mailbox.

No. There is no delivery schedule or holding time limit for CFD products.

Log in to MT4/MT5, find the product, right-click, and check the specification for Swap Fee.

Standard, Pro, and Zero accounts: 1 standard lot equals 100,000 units of the base currency.

Up to 5 trading accounts for each account type.

Email Monaxa support or submit a help desk ticket.

USD, EUR, and GBP.

Yes, for clients who follow the Islamic faith.

In your Monaxa portal click Accounts -> Open Demo Account. MT5 demo accounts are available under Pro conditions — up to 2 per account holder. Demo accounts expire after 45 days.

Yes — it expires after 45 days of inactivity.

CFDs across Forex, Precious Metals, Indices, Energies, Global Stocks, Cryptocurrencies, and Investment Baskets.

Go to Home → Trader’s Menu → Accounts → Accounts Overview, select your account, and click Change.

Go to Home → Trader’s Menu → Profile → Profile. You can edit password, email, phone, notification preferences, and language.

Not at the moment.

Download MetaTrader 4 or MetaTrader 5 from the App Store or Google Play, search for Monaxa-Live, then enter your account number and password.

Most likely the password or MT4/MT5 number is incorrect. Contact live chat to reset the password.

Yes. Monaxa provides MT5.

A service that connects traders and followers, allowing users to observe, analyze, and copy strategies and trades from Copy Trade Masters.

Copy Trade Masters’ trades are captured and replicated in followers’ accounts in real time, proportionally based on allocated funds and settings.

Access to diverse strategies, learning from experienced traders, time-saving automation, and diversification by following multiple masters.

It varies by Copy Trade Master, but the company minimum is USD 100 or USD 15 / 1500 USC.

Yes. Fees may include spreads, management fees, or performance-based fees.

Register a profile, complete verification, deposit the required minimum, and choose Master or Follower registration.

Forex, stocks, commodities, indices, and cryptocurrencies.

No. Direct communication is restricted to protect users and prevent scams.

Rating tools to analyze Masters’ performance, define risk preferences, and sort traders by performance and risk appetite.

An experienced trader who shares strategies and allows followers to copy trades in real time.

Open a Copy Trade account and start trading after making an initial deposit.

By historical performance, profitability, risk management parameters, and number of followers.

Masters may earn a portion of followers’ profits through performance / management fees and referral fees.

Yes. Own strategies and EAs are allowed.

Minimum join balance, performance-fee percentage, strategy deals, and join links.

Yes, up to 50% performance-fee profit sharing, plus referrer allocation settings.

Responsible risk management — low leverage, stop-losses, diversification, and avoiding excessive risk.

By default, fees go to the Master’s account. A separate account option may be available via Live Assist.

Yes. Masters can generate multiple invitation links with unique offers.

USD 100 or 10,000 USC.

No. Monaxa does not allow editing strategies (especially performance-fee distribution) after confirmation.

A user who copies a Copy Trade Master’s trades automatically in real time.

Use platform tools to filter by performance, risk, strategy, and asset class.

Statistics such as historical performance, risk metrics, trading frequency, and Master’s equity over time.

Sign up, complete verification, search for a strategy or use a Master invitation link, then deposit the required minimum.

We encourage opening separate Copy Trade accounts for each Master for easier reporting and tracking.

No maximum limit, but users should manage account balance and risk carefully.

Yes. Use Suspend to pause copying, or Unsubscribe to terminate the strategy and choose whether to keep or close existing positions.

Lot scaling, minimum / maximum open orders, trade direction, loss thresholds, and automated closure of non-performing trades.

Varies by Master, but typically USD 100 or 1500 USC / USD 15.

Only USD accounts can be registered with the PAMM system.

No. Trading involves risk, and PAMM Managers may incur losses.

No. PAMM Managers can only trade the funds; deposits and withdrawals are controlled by the investor.

No.

No.

Losses are divided proportionally based on each participant’s share in the PAMM account.

Log in to Client Portal → PAMM → Be a PAMM Manager.

Log in to Client Portal → PAMM → Research Manager → Invest, or PAMM → Invest in Manager → View → Join the strategy.

Rollover updates profit/loss distribution, processes fees, handles deposit/withdrawal requests, and synchronizes data between PAMM and MetaTrader.

00:00 UTC, automatically.

Through performance fees, profit shares, or commissions set in your offer. Fees are deducted from investor profits during rollovers.

Client Portal → PAMM → Research Manager.

Yes.

Yes.

First deposit minimums: Standard USD 15, Pro USD 50, Zero USD 200. After the first deposit, the minimum is USD 15 for all account types. Minimums may vary by deposit method.

Local bank transfer, bank wire transfer, cryptocurrency, and other methods depending on country of residence.

Monaxa Portal → My Banking → Transactions History.

Within 5 minutes in most cases, depending on payment method.

Log in to Monaxa Portal → My Banking → Deposit Funds → Wire Transfer and complete the required information.

Check your registered email; Monaxa may have contacted you about the issue.

You may deposit in local currency, which is converted into your chosen account currency after transfer.

Monaxa covers deposit/withdrawal transaction fees only for Local Online Banking and Local Depositor/Escrow. It does not cover all fees for International Bank Wire and Crypto Wallet transfers.

Negative balance is reset every hour if there is no open position.

Log in to Monaxa Portal → Trader's Menu → My Banking → Withdraw Funds.

Online banking, local depositor, international wire transfer, and cryptocurrency, subject to withdrawal priority rules.

Credit/Debit Card → Cryptocurrency → E-wallets → Local Depositors (LD) → Online Bank Transfer → Bank Wire

Withdrawal requests are processed and reflected within 24 hours.

Check your registered email; Monaxa may have contacted you with details.

No. Withdrawals are processed only when the account has no open positions.

No. AML regulations require withdrawals to the same source used for deposit.

Yes.

First transfer minimums: Standard USD 15, Pro USD 50, Zero USD 200, Cent USD 15. Recurring transfers minimum: USD 1.

No, due to AML regulations.

Go to Monaxa Portal → My Banking → Transfer Funds.

No. Funds must come from accounts belonging to you.

Yes - a Trader wallet, The Vault and an IB wallet.

Log in to Monaxa Portal → IB Menu → Request Partnership.

You need to register an account with Monaxa. After completion, you may introduce clients and earn commissions.

An identity document such as ID card, driver’s license, or passport. It must be valid, undamaged, show full name, date of birth, expiry date, and front/back sides, with high-resolution images.

No. IB accounts are for storing commissions or rebates from referred clients.

Yes. Closed trades lasting less than 2 minutes or with pip change between 1 and -1 are not eligible for rebates.

Yes, under certain conditions.

Log in to Monaxa Portal → IB Menu → Marketing Tools. Referral links and banners are available there.

After registration and approval as a partner, a Monaxa representative will contact you with rebate, commission, and tool information.

Not currently, but we may offer one in the future.

Website → Trading Tools → Economic Calendar.

Coming soon.

An increased amount of margin required to open and maintain positions compared with standard margin requirements.

It may limit the number of positions you can open or require more funds to maintain positions.

To mitigate risks tied to certain instruments or market conditions and manage client exposure.

It varies by volatility, liquidity, and other factors. Currently, USD-related news and instruments are impacted.

As a percentage of total position value, considering leverage, volatility, and potential market movement.

10 minutes before and 10 minutes after major impacting news.

It encourages lower leverage, tighter stop-losses, and smaller position sizes.

Yes, but it is subject to Monaxa policies, risk assessment, and regulatory requirements.

Failure may result in automatic position closure, margin calls, or other penalties depending on Monaxa’s terms and conditions.