Frequently Asked Questions

Bonuses at Monaxa

Who can receive an offer and where it is credited.

Does Monaxa offer bonuses for new clients?

Yes. Monaxa offers welcome and first-deposit promotions. These may provide a fixed amount of bonus credit or a percentage of a qualifying deposit.

Can existing clients receive bonuses?

Yes. Offers for existing clients can include recurring deposit bonuses, personalised return-to-trading offers, birthday rewards and holiday promotions.

What is a recurring deposit bonus?

A recurring deposit bonus can apply to more than one qualifying deposit, subject to the offer’s terms. A one-time bonus can be claimed once under that promotion.

What are partner network bonuses?

These are offers arranged for clients within participating Introducing Broker networks. Your introducing partner can explain any offers available through their network.

Are all bonuses available automatically?

No. Some offers are shared by invitation or through a participating partner. Follow the claim instructions provided with your particular offer.

Which account type do I need for a bonus?

Deposit bonuses are normally credited to a dedicated MT4/MT5 Bonus Account, usually in USD. If you deposit into another account type by mistake, contact your Success Manager or LiveChat before trading.

Can a PAMM trader or Copy Trade account get a bonus?

No. PAMM trader accounts and Copy Trade accounts are not eligible for bonus credit.

Can I invest a Monaxa Loyalty Point (MXT) in PAMM?

No. MXT cannot be invested in PAMM. Tokens are redeemed for bonus credit on an eligible trading account.

Using and keeping bonus credit

Withdrawals, trading conditions, expiry and opting out.

Can I withdraw the bonus?

No. Do not assume bonus credit is withdrawable cash. Check the specific offer’s terms for rules on bonus credit, profits and the effect of withdrawals.

What happens to my bonus if I withdraw or transfer funds?

Bonus credit is removed in proportion to the amount you withdraw or transfer out, and withdrawing your full balance removes all of it. Removed credit cannot be reinstated.

Can a bonus affect withdrawals of my deposit or profits?

Yes, depending on the offer. Some bonuses include withdrawal conditions, and withdrawing funds may affect your bonus credit. Review the rules for your deposit, bonus and profits before accepting.

Does a bonus change my leverage or stop out?

It can. Bonus accounts commonly apply dynamic leverage that steps down as your position size grows, and raise the stop out level to 30% or more equity for the duration of the offer.

Do trading bonuses expire?

Some do. An offer may set a deadline for claiming the bonus, using the credit or completing its requirements. Check the specific terms to understand which deadlines apply.

What happens if I do not meet the bonus requirements?

Depending on the terms, you may lose the bonus credit or be unable to withdraw bonus-related profits. The consequences should be explained in the offer’s conditions.

What happens if I break the bonus terms?

Bonus credit and any profits from it can be cancelled, orders annulled and accounts suspended. Monaxa may hold withdrawals while it investigates and can exclude the client from future offers. Each case is reviewed individually.

Can I opt out of a bonus?

Yes. You can leave an offer at any time by emailing [email protected].

Understanding trading bonuses

What a bonus is, and what it is not.

What are the benefits of a trading bonus?

A trading bonus provides additional credit for trading. It can supplement your deposited funds and help you explore a platform, but it does not guarantee profits or remove trading risk.

What is a no-deposit bonus?

A no-deposit bonus provides trading credit without requiring an initial deposit. Its use, and any withdrawal of profits earned from it, is subject to the specific offer’s terms.

Does using a trading bonus make trading risk-free?

No. A bonus does not remove market risk. A no-deposit bonus may allow you to try trading without initially depositing your own money, but any personal funds you subsequently deposit and trade remain at risk.

Can a trading bonus increase my potential profits?

Additional credit may allow greater market exposure, which can increase both potential profits and potential losses. Your results depend on market conditions, trading decisions and risk management.

What are the risks of accepting a trading bonus?

Bonus requirements may encourage you to trade more frequently or take larger positions than planned. Conditions involving withdrawals, expiry and trading activity can also affect how you manage your account.

What terms and conditions should I check before accepting a bonus?

Check the qualifying deposit, maximum bonus, eligible account types, trading requirements, expiry conditions and withdrawal rules. Understand how bonus credit can be used and when it may be removed.

Trading responsibly with a bonus

Fitting an offer to the way you already trade.

Can a trading bonus encourage overtrading?

Yes. Trying to reach a trading-volume target or use a bonus before it expires can lead to unnecessary trades. Avoid changing your strategy or increasing your risk simply to satisfy bonus conditions.

Are trading bonuses suitable for beginners?

They can provide additional credit for gaining experience, but beginners should understand the conditions and risks first. A bonus should not encourage trading beyond your knowledge, experience or budget.

How do I decide whether a bonus fits my trading strategy?

Consider whether you can meet its conditions through your normal trading activity, without increasing your risk or compromising access to your funds. A suitable bonus should support your existing plan rather than dictate it.

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